Sage 50 support is available 24/7. The customer support hours for Sage 50 generally depend on the region and the type of support plan you have. Standard support is available during regular business hours, typically Monday through Friday, and may vary depending on the country or region. For example, in the United States, Sage 50 support is typically available during business hours from 9 AM to 6 PM (Eastern Time). If you have a premium support plan, you may receive extended service hours or priority support, Premium Sage 50 support 24/7 often provides faster access to representatives, quicker response times, and dedicated assistance for more complex issues, but it still follows business-hour availability. For users who need help outside of regular business hours, Sage provides additional resources, such as an online help centre, community forums, and troubleshooting guides that are available 24/7. These resources can help users find answers to common problems, access instructional videos, or browse FAQs without needing to contact support directly. If you need to speak to a live person outside of the normal support hours, you might face longer wait times, and there may be fewer available channels for support. To confirm exact support hours, check your specific support agreement or visit the Sage website for detailed information about your region or support plan. If you need round-the-clock help, exploring Sage's online self-help options or considering third-party support services may be a viable solution.
Read More: https://community.geotab.com/s/question/0D5Pd00000Rz4IaKAJ/detail?language=en_US
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